Wilkinson Electronic Document Solutions

The Problem with Paper Storage...

Whilst ERP systems generally result in significant efficiencies throughout the supply chain, the process of filing and retrieving purchase orders, invoices and other supply chain documents often remains an unsolved issue.

Typical problems arising from this include:

• Inability to find essential documents when needed
• Slow customer service for order and invoice queries
• Lack of space for filing cabinets in the office and warehouse
• Poor quality of hardcopy archived documents
• Risk of non-compliance with audit requirements

The Solution...

WilComm Archive helps achieve further efficiencies and improvements in this important area of the supply chain by automating document handling processes and enabling the storage, filing, archiving and retrieval of documents in electronic format.

The benefits of WilComm Archive include:

• Automation and digitization of archival and retrieval processes improves productivity of customer service staff and lowers costs
• Ability to retrieve documents quickly and in their original format enhances customer service
• Online storage of documents reduces the need for filing cabinets and frees up office or warehouse space

Key Features

• Indexing of Every Major Word allows comprehensive Searching capabilities


• QuickView allows fast identification of required documents


• Easy-to-use Centralised Control Centre simplifies searching to avoid 'multiple window' confusion